Posted in General Discussion, By Anyway, what is the point of an ultra-portable computer that you can only used IF AND ONLY IF plugged to a wall ?!? As stated in an older post: If adjusting and tightening the back panel does not help you; then I would recommend layering electrical tape up on the back panel in the area that corresponds with the manual cutoff switch until you feel comfortable that the cutoff switch is being triggered. How dare you say twice that this C720 is "out of warranty" ? Started 30 minutes ago If Chrome OS boots up, yet you can't log in to your account, it could be due … Welcome Forum, or learn about our I also noticed that date/hour isn't saved if I disconnect the power supply.It fires up only with power supply plugged in (must say that it charges the battery), and shuts down immediately as I remove the cable. Is there a fix that has been worked out for the c730? Posted in New Builds and Planning, By 2.) This issue is caused by general wear and tear. When I turn it back on, chrome browser says: so then your battery is shot / worn out / defective. What do you mean by "Best bet is to always leave them on the charger if you are going to leave them idle..." ? The chromebook is only 6 months old and I haven't had any prior issues. Started 28 minutes ago I work in an environment with a few hundred of these pups and this easily makes my "top 3" list of repair tickets. This does things like tell the laptop to kill its display when the lid is shut. It looks like you're new here. TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. This takes about 3/4 a second. Looks like the same thing with yours, except you are out of warranty. is rightside up. Are any of … ACE Program and Here, we are tightening the back panel in hopes that it will re-allign these mechanisms. I guess the label was added by Darty, where my brother bought it). By signing up, I accept the terms of the Acer Privacy Policy. This email address has already been registered. Contact Acer support for your area and go the warranty repair route. Tried the above that worked for these guys but still no power when unplugged regardless how much charge there is when plugged in! Next, unplug the charger from the wall outlet and disconnect your laptop from the charger. It isn't even a month old, warranty wise ! ImperfectSoul47 Draysh The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. batteries only last so long before they won't hold a charge anymore. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. I would appreciate advice as to what to do and how to find out what model this is. The battery still was around 80% at that moment. I have not been able to solve this for weeks and this is the only place I have found with people having the same issue. If it is, the battery could be faulty. Technician's Assistant: Does your Chromebook make any noise when rebooted? RAM: G.Skill Trident Z RGB 3000mHz 16GB DDR4 (2x8GB) RGB, Motherboard: Asus ROG Strix X370-F Gaming ATX, PSU: Corsair RM650i 650W 80+ Gold Fully Modular, Fans: 4x Cooler Master Masterfan Pro 120 Air Balance. My current theory is the battery is dislodged from the connector or has malfunctioned (Some of my previous Windows laptops would function fine with no battery, as long as it was plugged into the wall). Powered by Invision Community, M1 MacBook Air and PS5 or Equivalent Price PC setup. Can't see any reason why it has to be a battery failure. So to resolve this issue, I simply put a small bit of electrical tape over the button and reassembled the computer and it now funtions properly. By The output: crosh> battery_test  I noticed accidentally while fiddling with a machine with the case off that there is a small button on the Motherboard that is normally pressed when the back of the case is installed, that if this is pressed, my machines would funtion normally. It shuts down immediately and will on turn back on after I plug it in. Mine was offered to me for last christmas (it has a label on the box saying 23/12/14 13:14. If it works while plugged in and shuts off when unplugged, the battery is not working. dims, battery icon goes red, and turns off. Started 44 minutes ago Directly underneath this sensor is a manual switch which basically serves the same purpose. The fix is quick and easy for anyone with a basic understanding of tech and a little common sense if you follow the guide above, only took me 5 minutes, a screwdriver and a small bit of electrical tape and got my chromebook back up and running, so grateful! © 2020 Acer Inc. We want to recognize GAMING6698's dedicated efforts in the Acer Community. Liranmul Continue to step 6 if this does not solve your problem. JoshuaRossChristie My acer chromebook won’t turn on unless it’s plugged in. FarmerGiles97 I started having this issue yesterday. Get social and introduce yourself Posted in Programs, Apps and Websites, By Don't forget to quote me when replying to me! No test length specified. Jet_ski So, my 2014 model Toshiba Chromebook 2 wont turn on, even with a full battery. Please explain your question fully, so I can answer it fully. By using this site, you accept Acer's Privacy Policy and the If you want to get involved, click one of these buttons! You can fix it in about 2 minutes without even popping out the warranty screw. I tried charging it overnight and the same thing is still happening. Battery health: 81.42% No strange odors or glaring warm spots. 5.) Posted in New Builds and Planning, By Sign in as another user. 3.) Chromebook will not power on unless plugged in. I'm having exactly the same problem with mine since yesterday's evening. Once that has been taken care of and you still need to move forward, you can start by doing the following: First, completely power down your Chromebook and then close the lid shut. When opening it, I suggest doing so in a room without carpet, and make sure you use an ESD wristband or ground yourself first. But if I unplug the laptop, it won't boot. When it is plugged in, however, it boots fine with no hitches whatsoever. It might be a bit faster to take it back to the store for a swap. So, my  2014 model Toshiba Chromebook 2 won't turn on, even with a full battery. With both hands, place your palms on the chassis and with your fingers, pull up the back-right corner of the panel so it disconnects from the chassis. Started 37 minutes ago Apply a HEALTHY amount of pressure to the panel while screwing in the two screws on the righthand side. _lucalink If it works while plugged in and shuts off when unplugged, the battery is not working. (and to the person who originally suggested using tape to get the switch to press) You've saved me a fair sum of money and time troubleshooting or buying a new battery or machine and I'm so grateful you've taken the time to explain the fix for people like me, if you were here right now I'd be taking you out for a drink to say thanks. Any of those scenarios says it needs to be repaired. Either the battery has been fully discharged, the battery is diconnected internally, or the battery has failed in some other manner. Bless you. because of the low cost of chromebooks, its not even worth replacing the battery in them anyway, so i'd just buy a new chromebook and use this as an always plugged in web browsing device at home or in the garage or something. I work in a place that has hundreds of users on various models of Acer Chromebooks. Since you are out of warranty, I'd look at either replacing the battery yourself or finding a technician that can replace it for you. Either the battery has been fully discharged, the battery is diconnected internally, or the battery has failed in some other manner. PSU Tier List Cooler Tier List SSD Tier List  My Specs Below! aDoomGuy What happens if you disconnect the charger after it's turned on? Started 16 minutes ago because it doesn't die instantaneously, and instead the icon goes red, then turns off, the battery is still hooked up, but dead. Recently I have been having machines come in with this issue. As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. Technician's Assistant: What Operating System (OS) are you running on your Chromebook? Started 37 minutes ago Battery is charging or full (100.00% left) 6.) Thank you so much! When it is plugged in, however, it boots fine with no hitches whatsoever. Linus Media Group is not associated with these services. One of the issue inherent in the batteries for almost all modern laptops and tablets is that is the battery ever gets fully discharged (not easy to do, you have to leave them alone for a significant period of time) they cannot be recharged.

chromebook won't turn on unless plugged in

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